SIAM Commercial Bank reconfirmed today (July 7) that its ATM service is fully safe to use after information spread on social media that its cash dispensing machines had been skimmed, Thai News Agency said.
This bank pointed out that it is a member of both ATM Industry and Thai Bankers associations and whenever there is suspicion of skimming of ATMs information is shared with all member banks to quickly prevent losses from occurring, for example by cancelling current cards and issuing new ones for clients. Moreover clients’ information is also not shared with outside agencies.
Siam Commercial Bank added that should any customer suffer a loss through skimming by these gangsters it will fully take responsibility for this loss. Should any client have any questions they are urged to call the bank’s customer relations service at 02 777-7777.
According to Commonwealth Bank of Australia’s website, skimming is a method used by criminals to capture data from the magnetic stripe on the back of an ATM card.
Devices used are smaller than a deck of cards and are often fastened in close proximity to, or over the top of the ATM’s factory-installed card reader.
The Australian bank pointed out that skimming is a worldwide problem.
Where to spot a device on an ATM:
1. Light diffuser area
2. Speaker area
3. ATM side fascia
4. Card reader entry slot
5. ATM keyboard area
What is PIN capturing?
Strategically attaching / positioning cameras and other imaging devices to ATMs to fraudulently capture PIN numbers.
Once captured, the electronic data is put onto a fraudulent card and the captured PIN is used to withdraw money from accounts.
PIN capturing is a world-wide problem.
Top: Customer tampering suspected, ATM error message, Kingsland Road, Hackney, London, UK. Photo: Cory Doctorow (CC-BY-SA-2.0)